SoJung Ham
Product Designer & Illustrator
Work
Podium - In-App Disputes
I oversaw and designed a new an improved process for resolving payment disputes in-app, resulting in improvement in case-wins and time saved.
Podium - Estimates
I led the creation of an estimates tool to facilitate merchant use, resulting in $12k of estimates created in the first two weeks of beta launch.
University of Michigan - FoodSwap
I conceptualized, create, and test an application that minimizes foodwaste in a student community on a team of 3 other students.
Other Work
In addition to product design, I am also a seasoned illustrator and graphic designer.
